Safety Measures

 

Here at Young Owosso we understand the importance and severity of the Coronavirus outbreak. We have taken extra precautionary measures at the dealership to protect our staff and customers. Our Service Department, Parts Department and Body Shop will remain open Monday-Friday 8am until 5:30pm. At this time our Sales Department will be closed until April 13, 2020 due to the Stay at Home Order in place by the Governor of Michigan. We have increased our sanitation process in public areas and also will be using precaution when entering customers' vehicles. We want to assure you that we are closely following CDC guidelines, and will continue to monitor the situation and take necessary precautions. We want you to feel comfortable using our service department, parts department, and body shop.  Here are some options to help accommodate our customers: 

  • Current GM owners will be offered the benefits of complimentary OnStar crisis assist services for a limited time. You will get access to specially trained advisors who are ready to help 24/7 during emergencies and other unexpected situations. Just press your Blue Onstar button at any time to learn more. 
  • Current GM Owners will also get 3GB/3 months of free WiFi in their vehicles with LTE Capability. Press your blue OnStar button to learn more.

 Service/Body Shop

   Our service department, parts department and body shop will be open Monday-Friday 8am until 5:00pm until further notice. 

  • We will be offering limited pick up and delivery services for our service and body shop department. Please call 877-368-9529 to set up an appointment.
  • We have a 24/7 drop box at each service location to drop off your vehicle at any time, and a service advisor will contact you to discuss the service needs
  • Our service department and body shop are open for appointments and walk in traffic.
  • We have loaner vehicles available for emergency situations and repairs. These will also be cleaned and sanitized between uses.

 Sales Department

  • Our Sales Department will be closed until April 13, 2020 due to the Stay at Home Order in place by the Governor of Michigan. 
  • We have put together some FAQs to help answer any questions that you may have in the meant time.
GM Financial Lease Customers:
If you are in a current lease that is set to expire between now and April 13th GM financial will automatically apply an extension to your lease. There are also different policies that have been set up help during these times. 
You can call the customer service line at 866-284-2271 or you can visit the GM financial mobile app.


Here are the top lender customer service numbers to assist you with payment questions or account questions:

GM Financial                        866-284-2271

ALLY                                       877-247-2559

PFCU                                      844-517-3611

MSU Credit Union               800-678-4968

LAFCU                                    517-622-6600

JOURNEY                              989-224-9511          

DORT  Federal C. U.            800-521-3796

CREDIT ACCEPTANCE         800-729-7633

CHEMICAL BANK                866-731-6414

HUNTINGTON                     800-480-2265

E.L.G.A.                                800-882-6457

US BANK                              800-572-2657  




 In these times of great uncertainty, we are grateful that you have chosen to place your trust in Young Owosso. We are here to help you in any way possible, and together as a community we will get through this difficult time.